Hang

Loyalty & Ordering

Create a loyalty program that actually drives the next order.

Points, tiers, rewards, streaks, minigames, and Wallet passes — one program wired into ordering. Build it your way, and tune what each guest sees with Hang AI, inside the rules you set.

program engagement · Jeni's on Hang
Building an Açaí Bowl in a smoothie brand’s app — photo option cards, a live recipe summary, and the price updating as boosters are added, with the bag already holding an item Daybreak Blends rewards with the Berry Drop quest
A taqueria app’s home tab — a full-photo hero with personalized picks and order-again cards, points on every price The same membership as a full-screen wallet pass — QR code to scan, stored balance, points, and quick actions The rewards tab — a 2,380-point balance, a 5-week streak, and photo-rich rewards to redeem

The member experience

One membership. Every screen they touch.

Guests join in the app, at the register, or online — one tap, no card to carry. Points, streaks, and a photo-rich reward catalog live on the home and rewards tabs, and the wallet pass keeps their balance a glance away. Every touch lands on one profile.

Points, tiers & rewards

Create any program. Hang AI optimizes it over time.

Set earn rates, tier thresholds, and the reward catalog. Hang AI watches redemption on every reward and flags what drives return visits, and what just costs money.

app.hang.com
Hang AI
Program setup
Set earn to 1 pt per $1 and add a Platinum tier.
Adjusting earn rates…
Extending the ladder…
Earn rate updated program-wide
Platinum added above Gold

Done — 1 pt per $1 across every channel, and Platinum now tops the ladder. Want perks on it?

Give it a secret menu and priority pickup.
Attaching benefits…
Platinum · secret menu + priority pickup

Saved. I’ll watch how it redeems and flag anything that isn’t earning its keep.

Ask Hang anything…
Loyalty programProgram · LivePreview in appSave

One program, everywhere · earn, tiers, and reward pricing sync to app, wallet pass, and register.

Earn rate

1 pt per $1bonus events supported

Tiers

Bronzepoints on every dollar
Silver · early menu accessfrom 1,000 pts
Gold · free deliveryfrom 2,500 pts
Platinum · secret menu + priority pickupfrom 5,000 ptsNew

Reward pricing

Free side250 pts
Free entrée600 pts
$10 off900 pts

Members see it instantly — app, wallet pass, and register all read the same program.

app.hang.com
Hang AI
Patty Drop
Build us a burger drop-and-merge game — 50 bonus points for a high score.
Sketching the board…
Skinning it to your brand…
Game built from a description
Prize wired to loyalty · 50 pts

Live. Patty Drop pays 50 points on a high score — want a weekly leaderboard?

Yes — weekly, reset it Mondays.
Wiring the leaderboard…
Leaderboard live · resets Mondays

Done — the podium’s on the game screen now. Same prize, fresh race every Monday.

Ask Hang anything…
Patty DropMinigame · LivePreview in appPublish

Built from one sentence in chat · board, art, and prize skinned to your brand. Points pay out automatically.

Game

Patty DropDrop & merge · skinned to your brandOpen

This month

4,120plays this month
1,287players
+18%repeat-visit lift

Prize

High score · +50 bonus pointspaid straight to their balance

Describe it — ✦ builds it, on brand.

Gamified experiences

Play that brings members back between visits.

Themed arcade games — prize wheel, scratch & win, drop & merge — plus streaks, quests, and mystery boxes, all wired to points. Describe a game and Hang AI builds it in your brand.

Ordering & payments

Ordering that earns. Payments in one scan.

Order ahead that runs on your existing stack with every modifier your menu actually has, pickup windows, and delivery through Uber Direct. At the register, one scan pays, earns, and redeems; gift cards and stored value auto-reload; and in-cart rewards and 1:1 upsells make every order work harder.

Bowl&Co’s scan & pay pass — a full-screen wallet card with QR code, stored balance, points, and quick actions

What ships

Everything you need to run loyalty and ordering, end to end.

How the program works, games, ordering rails, and growth loops — every piece wired into one program, working with your POS and ordering stack.

How the program works

  • Configurable earn rates
  • Named points currencies
  • Pending earnings
  • Tiers with benefits
  • Points-priced rewards
  • Menu-linked rewards
  • In-cart redemption
  • POS discount redemption
  • Birthday rewards, family too
  • Universal enrollment

Gamification

  • Branded minigames
  • Mystery boxes
  • Streaks & quests
  • Visit & spend challenges
  • Menu-sampling challenges
  • Bingo & puzzles
  • Trivia & word games
  • Achievement badges
  • Surprise & delight

Ordering & payments

  • Order ahead experience
  • Full modifier support
  • Pickup windows & scheduling
  • Delivery via Uber Direct
  • Payments on Stripe
  • Scan & pay at the register
  • Gift cards & stored value
  • Auto-reload
  • In-cart reward redemption
  • 1:1 cart upsells

Growth

  • Referral programs & bonuses
  • Paid memberships
  • Segment-triggered rewards
  • Forms with reward rules
  • Social media rewards
  • Polls & surveys
  • Partner API & webhooks

Free · no commitment

See your brand on Hang.

Share your work email and we’ll build a free prototype in your brand, showing exactly how Hang can upgrade your guest experience.

or book a demo